Telebroad Remote Support
Download our secure remote support app, and a Telebroad technician will temporarily connect to your computer to help resolve your issue directly.
Here's what to expect
Find the downloaded file
Look for telebroad-remote.exe in your browser's downloads list, usually located at the top right corner of your screen.
Run the file
Double-click the file to open it. Windows may show a security prompt asking if you want to allow this app. Click Yes or Run anyway. This is normal and safe.
Accept the disclaimer
A small window will open confirming that a Telebroad technician is about to assist you. Click Accept to proceed.
Enter your details
Type your Name and Company, then click Continue so our technician knows who is requesting the connection.
You're connected
Sit tight. A Telebroad technician will pick up your session in a moment. You'll see your screen activity once they connect and begin resolving the issue.