Phone System

Route every call, exactly how you want.

Send every call exactly where it should go, through IVR menus, schedules, hunt groups, and queues, ringing desk phones, apps, or mobile. All built natively on Telebroad's own carrier-grade network.

Teleconsole apps

Your whole phone system, in one app.

Teleconsole brings calls, team chat, voicemail, and digital fax together on desktop, web, iOS, and Android, with call logs, presence, and your contacts everywhere you work. Make and take business calls from any device, using your business caller ID.

Desktop & mobile Calls · chat · voicemail Presence & contacts
Admin Center

Manage your entire system from one central console.

One web console for the whole system: add users, phones, and numbers; build IVRs, queues, and schedules; set greetings, voicemail, and SMS; and watch the live dashboards. Role-based access means each admin only touches what they should.

Users · phones · numbers Live dashboards Role-based access
AI voice studio

Studio-quality greetings you type, not record.

Write what you want callers to hear and the AI text-to-speech voice engine turns it into a natural, professional greeting in seconds. Then add background music to set the tone. Use it for IVR prompts, announcements, and on-hold messages, and save reusable templates so updates take moments.

AI voice engine Add background music Greetings · IVR · hold
Analytics & Reporting

Every call, on the record.

Full call history with recordings, plus SMS and fax history. Search it, schedule saved reports to your inbox, and watch live volumes on the analytics dashboard, so you always know how the lines are running.

Call recordings Saved reports Live analytics
Real-Time Alerts

Know before your customers do.

Don't wait for complaints. Get instant push notifications, emails, or custom webhooks the exact second something needs attention, whether it's a spike in abandoned calls, wait times exceeding limits, or a desk phone going offline.

Instant notifications Threshold triggers Custom webhooks

One platform behind every call.

The building blocks of your phone system, all managed in one Admin Center.

Multi-level IVRs

Greet callers and route them by key press, with multi-level and time-scheduled menus.

Pattern menus

Route automatically by the number that was dialed or the caller's own number.

Hunt groups

Ring a team in order or all at once until someone picks up.

Time-based schedules

Route differently by business hours, holidays, and on-call windows, automatically.

Smart callbacks

Let callers keep their place in line and get a call back instead of waiting on hold.

Voicemail & visual voicemail

Personal or shared mailboxes delivered to your inbox, plus visual voicemail to see and read your messages.

Music on hold

Build a custom on-hold mix, combine up to 10 audio files into one sequence, weaving music together with your own announcements.

Page groups

Make a live announcement to a group of phones or overhead paging. An instant office intercom.

Pickup groups

Let teammates grab a ringing call from anyone in their group, right from their own phone.

Ready to map out your call tree?

See the routing, the apps, the Admin Center, and AI voices running on a live demo.